Engineered in Los Angeles
Robotics, fleet-platform and mechanical engineers who built operator tooling and shipped hardware at Tesla, PayPal and HEICO. They own integration, the runbook, thresholds and escalation, on your time zone.
Teleoperationas a service.
A trained personbehind every robot.
Scroll
Barako puts trained remote operators behind your robot fleet. We take over when the robot can't decide, keep the fleet moving, and hand every intervention back as labelled training data.
Teleoperation as a service. Human-in-the-loop data. Coverage around the clock. SLAs measured at p95. Engineered in Los Angeles. Operated in the Philippines. Fleet support from 2027
The right personfor the exception,on shift whenit happens.
What we do
Your robot is right most of the time. When it isn't, it stops. We put a person between the robot and the stall, around the clock, inside your stack, on your fleet.
What we do
Teleoperation
Operators take over on low-confidence events and hand control back. Supervisory ratios for most fleets, dedicated seats for real-time work.
Human-in-the-loop data
Every takeover recorded, labelled and delivered to your bucket: interventions, demonstrations, failure telemetry, the edge-case library.
Fleet support, from 2027
Depot repair, spares held against a known failure profile, origin-qualified components built in the Philippines.
How it works
How it works
- 01
Route it.
Low-confidence routing
You set the threshold. The robot routes what it can't handle to an operator over your existing stack.
- 02
Take it over.
Takeover and return
The operator clears the exception and hands control back. Time-to-takeover is a tracked number.
- 03
Hand it back.
Supervision at ratio
One operator across many robots. The ratio is agreed up front and reported monthly.
- 04
Report it.
SLAs at p95
Time-to-takeover, availability and failover, measured at the 95th percentile. Averages hide the bad hour.
One team.Two sides ofthe Pacific.
Hubs
Operated in the Philippines
Trained, directly employed operators working in shifts around the clock, with on-site supervision and QA. English is the working language. Run by a COO on the ground, not a vendor account manager.
Returned as data
An operator steps in exactly when your policy fails. That moment, state to action to outcome, is the example you can't collect any other way. We record it, label it and deliver it in your format. Data rights are yours.
Why we exist
The last decade taught robots to see. The next one has to teach them what to do when they're not sure.
Until then, every fleet has a long tail of moments a policy can't handle. Someone has to take over.
We think that someone should be trained, employed, on shift, and turning every takeover into the example that makes the next one unnecessary.
